PLEASE MESSAGE US IF THE ANSWER'S NOT HERE
WHAT TIME IS CHECK IN AND CHECK OUT?
Arrival is any time between 4-9pm
Departure is before 10am
Departure is before 10am
CAN I BRING MY DOG?
We only allow dogs in WeeBothy at an additional cost. Max 1 dog.
Additional costs for dogs are £10 per night per dog.
There is a small enclosed decked area to the rear of WeeBothy with artificial grass. Please do not allow the dog to poop here, there's plenty of walks just outside the main gate. You can use the blue bin at gate for any poo bags. Dogs are not permitted in the field at rear of WeeBothy due to insurance requirements.
Dogs must be kept on a lead at all times in the grounds and you must pick up and dispose of any mess your dog makes. Sorry no puppies or dogs using puppy training mats. Dogs are not allowed on beds or sofas. If we consider your dog to be dangerous or to be causing a nuisance to anyone (including livestock and/or local game birds), we may ask you to remove it from the premises (without refund or compensation).
There are several local enclosed dog fields, approximately 4 miles away that can be booked, please ask us for more information.
Additional costs for dogs are £10 per night per dog.
There is a small enclosed decked area to the rear of WeeBothy with artificial grass. Please do not allow the dog to poop here, there's plenty of walks just outside the main gate. You can use the blue bin at gate for any poo bags. Dogs are not permitted in the field at rear of WeeBothy due to insurance requirements.
Dogs must be kept on a lead at all times in the grounds and you must pick up and dispose of any mess your dog makes. Sorry no puppies or dogs using puppy training mats. Dogs are not allowed on beds or sofas. If we consider your dog to be dangerous or to be causing a nuisance to anyone (including livestock and/or local game birds), we may ask you to remove it from the premises (without refund or compensation).
There are several local enclosed dog fields, approximately 4 miles away that can be booked, please ask us for more information.
HOT TUBS
These terms and conditions will also be sent to you before arrival. When booking on this website or through any of our OTA ( Online Travel Agent: Booking.com, Expedia, Airbnb etc) partners, you are agreeing to following our guidance and rules. Anyone deliberately ignoring our guidance and rules will be asked to leave the premises and no refund will be made. Guidelines are for your safety and comfort and also to ensure our tubs do not get damaged.
We are a professional holiday let business and will not waiver from said terms and conditions under any circumstances.
HSE - HSG282 compliance
Our hot tubs here are holiday-let standard tubs meaning they are are HSE - HSG282 compliant for your safety. As professional business owners, we follow current HSE legislation and guidance therefore we will not compromise on your safety and ours.
HSE - HSG282 states that:
Pregnant women should not use the hot tub. Persons with heart disease, diabetes, low or high blood pressure, or any serious illness should not enter the hot tub without prior consultation with their doctor. Persons with any skin condition are not permitted to use.
On rare occasions hot tub may be unavailable during your stay due to unforeseen circumstances. If the tub cannot not be used due to inclement weather such a high winds, lightning storms, no refund will be offered. If we advise that you cannot use due to wind or lightening - you agree not to use the tub.
Hot tub folliculitis:
is caused by a type of bacteria called Pseudomonas aeruginosa, which thrives in warm, moist areas. It can cause a raised rash after using any hot tub. The rash may appear a few days after using a hot tub and may require antibiotics to treat it. Even with our thorough maintenance, we need to advise you of the risk of Hot tub Folliculitis can be caused by staying in the tub for over 15 mins at a time, shaving before use, entering with cuts or scrapes, sitting around in wet swimwear or robes amongst other reasons.
There are some precautions you can take to further reduce your risk. You should note the following also - choosing to disregard this advice can elevate your risk.
Shower prior to use.
Use the tub for max 20 minutes.
Avoid shaving or removing hair immediately before using a hot tub. Waxing should be done at least a day or so in advance if possible.
Don’t sit around in a damp swimsuit or robe. Immediately after getting out of the tub, shower and wash with soap and water.
Clean your swimsuit thoroughly after you’ve been in a hot tub. If you don’t, you could reinfect yourself at a later date.
IT IS HIGHLY UNLIKELY that it would be caused by the chemical balance of your tubs being incorrect - we keep records to show levels are correct before you enter the water and we can produce these as evidence should we need to.
We are a professional holiday let business and will not waiver from said terms and conditions under any circumstances.
- Hours of use: 8am - vacated by 11pm latest
- Absolutely no glass or food in the tub
- Please do not play music outdoors
- Intoxicated guests should not use the hot tub
- Robes are provided for the duration of your stay and must not be taken off the premises
- No children under 12 can use the hot tub
- Do not stand on the hot tub lid
- Only use the cover lifter - do not take the whole lid off and put on floor!
- Shower before entering and on leaving the hot tub
HSE - HSG282 compliance
Our hot tubs here are holiday-let standard tubs meaning they are are HSE - HSG282 compliant for your safety. As professional business owners, we follow current HSE legislation and guidance therefore we will not compromise on your safety and ours.
HSE - HSG282 states that:
- We must provide freshly filled and chemically balanced hot tubs for each new guest. Your tub is cleaned and newly filled for your arrival in line with manufacturers and BISHTA (British and Irish Spa and Hot Tub Association) guidance. On same day turnarounds your tub may not be at full temp for earliest check in time of 4pm on check in day due to time it takes to refill and reheat.
- The tub is checked twice daily to ensure chemical balance is correct. Records of chemicals added or water changes are kept in accordance with HSG282 guidance. If the tub becomes too dirty (this can happen if you choose not following cleanliness and time guidelines), we will advise you not use the tub for the remainder of your stay. There will be a charge of £50 if you wish your tub to be cleaned and refilled during your stay. The tub can take up to 8 hours to reheat.
We will record and photograph any damage to the tub and tub area on our daily checks. Any damage that requires call outs by engineers or replacement parts will be charged to the user. - Holiday let hot tubs MUST have inline filters that continually dose Bromine into the water. All of our hot tubs are compliant.
Pregnant women should not use the hot tub. Persons with heart disease, diabetes, low or high blood pressure, or any serious illness should not enter the hot tub without prior consultation with their doctor. Persons with any skin condition are not permitted to use.
On rare occasions hot tub may be unavailable during your stay due to unforeseen circumstances. If the tub cannot not be used due to inclement weather such a high winds, lightning storms, no refund will be offered. If we advise that you cannot use due to wind or lightening - you agree not to use the tub.
Hot tub folliculitis:
is caused by a type of bacteria called Pseudomonas aeruginosa, which thrives in warm, moist areas. It can cause a raised rash after using any hot tub. The rash may appear a few days after using a hot tub and may require antibiotics to treat it. Even with our thorough maintenance, we need to advise you of the risk of Hot tub Folliculitis can be caused by staying in the tub for over 15 mins at a time, shaving before use, entering with cuts or scrapes, sitting around in wet swimwear or robes amongst other reasons.
There are some precautions you can take to further reduce your risk. You should note the following also - choosing to disregard this advice can elevate your risk.
Shower prior to use.
Use the tub for max 20 minutes.
Avoid shaving or removing hair immediately before using a hot tub. Waxing should be done at least a day or so in advance if possible.
Don’t sit around in a damp swimsuit or robe. Immediately after getting out of the tub, shower and wash with soap and water.
Clean your swimsuit thoroughly after you’ve been in a hot tub. If you don’t, you could reinfect yourself at a later date.
IT IS HIGHLY UNLIKELY that it would be caused by the chemical balance of your tubs being incorrect - we keep records to show levels are correct before you enter the water and we can produce these as evidence should we need to.
DO YOU HAVE WIFI?
We have free Wi-Fi in all of our properties and you will find the password in the guest folder. We are a rural setting so can't get speeds to match city centre but have the fastest broadband we can get at the moment and is fine for Zoom calls, etc. Streaming can buffer on very odd occasion so we recommend downloading to your device before arriving if essential viewing. Bookings should not be made if they are wholly reliant upon the uninterrupted provision of Wi-Fi. Please note that we cannot guarantee the signal strength or quality.
CAN WE HAVE VISITORS?
We are sorry but we do not allow visitors to your apartment. Only those people booked in are insured to be in our apts.
DO YOU ALLOW CHILDREN?
Redlands Country Lodge has three apartments for 2 adults only. We are sorry we do not accept children over 2. Babies under 2 are welcome in WeeBothy although you need to bring your own travel cot. Please note, there is not a huge space within the bedroom for a travel cot.
We recommend that babies do not stay in our log cabin apartments as they are semi-detached.
We recommend that babies do not stay in our log cabin apartments as they are semi-detached.
WHERE IS the NEAREST TRAIN STATION?
Ladybank Station is 1 mile away. Please note taxis are not available without prior booking.
DO YOU PROVIDE LINEN & TOWELS?
All bedding, 2 waffle robes, 2 bath sheets, 2 hand towels and bath mat are provided for your use. It's a good idea to bring your own towels for the hot tub and flip flops for getting to and from your tub.
Is there a pub/ restaurant within walking distance?
The Golf Inn, Ladybank is exactly 1 mile from the gate. It's a lovely walk on a light night but very dark in winter! Dogs welcome.
DO YOU HAVE AN APT FOR 4 people?
No, each apt sleeps max 2 people in a Kingsize bed. However, WeeOne and WeeTwo are semi-detached so ideal for 2 couples.
CAN WE BRING A BBQ?
Sorry we do not allow BBQ's for safety reasons.
CAN YOU PROVIDE ADDITIONAL THINGS LIKE CHocolates, FLowers & BUBBLES before arrival?
(The St Andrews Hamper Company can supply some amazing and unique gifts to be placed in the room prior to arrival. Please order in advance. Please check normal delivery times on their site. Do call them if you're a last minute planner though, they're not far from us and would do their best to help!
If you want to order something to be placed in room, you can organise to have it delivered here prior to arrival, Please call us to let us know what is on the way. Make sure you tell the courier to use Google maps to find us and not the post code!
If you want to order something to be placed in room, you can organise to have it delivered here prior to arrival, Please call us to let us know what is on the way. Make sure you tell the courier to use Google maps to find us and not the post code!
WHERE IS GOOD TO EAT NEARBY?
These are place we ( and our previous guests) can recommend. Please check individual websites or Facebook pages for opening times. The Golf Inn and Bunker Cafe, Ladybank. The Kettlebridge Inn, Kettlebridge. The Kiltmakers Cafe, Ladybank. The Press Bistro Cupar. Muddy Boots Farm Cafe, Balmalcolm. Falkland Stables Cafe, Falkland. The Lomond Tea Rooms and Chocolate Shop, Falkland.
Can we ordeR optional breakfast?
At the moment, we are not offering breakfast. We encourage guests to use the local butcher in Ladybank who can provide a breakfast meat and egg pack for around £10 ( enough for 2 people for to days) or there's takeaway breakfast at the Bunker Cafe at The Golf Inn@ Ladybank or sit down in the cosy Kiltmakers cafe, Ladybank. Just a mile down the road from us.
What is your tourist licence number?
STL Provisional Licence No. FI 00580 P